At UK Import Export, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and share your information when you use our website or services.
1. Information We Collect
We may collect the following types of information:
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Personal details (e.g., name, company name, email address, phone number)
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Business information related to import/export operations
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Website usage data (e.g., IP address, browser type, visited pages, time on site)
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Communication records through emails, contact forms, or calls
2. How We Use Your Information
We use your information to:
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Respond to enquiries and provide requested services
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Manage business transactions and contracts
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Improve our website, content, and services
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Comply with legal and regulatory obligations
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Send service updates or important business communications
We do not sell your data to third parties.
3. Legal Basis for Processing
We only process your personal data when there is a lawful reason to do so, including:
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Your consent (when you voluntarily provide information)
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To fulfill a contract with you
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To comply with legal obligations
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For our legitimate interests, such as improving our services
4. Sharing Your Information
We may share your information with:
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Trusted service providers who assist with operations (e.g., logistics, customs agents)
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Legal or regulatory authorities, when required by law
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IT or security providers that help manage our website
All third parties are required to protect your data and use it only for the intended purpose.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary for business, legal, or operational purposes. After that, data is securely deleted or anonymized.
7. Your Rights
Under UK data protection laws, you have the right to:
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Access the personal data we hold about you
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Correct or update your information
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Request deletion of your data
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Object to or restrict processing
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Withdraw consent (if processing is based on consent)
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File a complaint with the Information Commissioner’s Office (ICO)
8. Cookies
Our website may use cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences in your browser settings.
9. Third-Party Links
Our website may include links to other websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reading their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”